Last Updated: January 2026

Fugi9 Terms & Conditions — A Complete Guide to Using the Platform

Please read these Terms & Conditions carefully before creating an account on fugi9. We've written everything in plain, straightforward language — no complicated legal jargon.

Register Responsible Gaming
Version: v3.2
Effective Date: January 1, 2026
Language: Bengali (bn-BD)
Licence: Curacao eGaming

By using fugi9's website or mobile app, you confirm that you have read and agreed to these Terms & Conditions. This isn't just a formality — every term exists for a reason, and that reason is to ensure a better experience for you and all other members.

We have made every effort to write everything in plain, straightforward language — avoiding heavy legal jargon. If any section is still unclear, feel free to ask the support team. fugi9 support is available to answer all questions in Bengali.

1
General Terms & Applicability

These Terms & Conditions apply to all services on the fugi9 platform — including the website, mobile app, and all content accessible through any channel. fugi9 operates under a Curacao eGaming licence.

To use fugi9, you must be at least 18 years old and online gaming must be legally permitted in your jurisdiction. fugi9 reserves the right to suspend any account at any time if age or location verification cannot be confirmed.

  • These terms apply in both Bengali and English — in the event of any conflict, the English version shall prevail.
  • fugi9 may update these Terms & Conditions at any time. Continued use of the platform following any changes constitutes acceptance of the revised terms.
  • In the event of any dispute, the laws of Curacao shall apply.
  • fugi9's decisions are final on all matters unless a clear error can be demonstrated.
2
Account Registration & Verification

Each person may hold only one account on fugi9. If multiple accounts are found belonging to the same individual, all of them will be closed and any associated winnings may be voided. Providing accurate and up-to-date information at registration is mandatory.

KYC Verification Process

To comply with security and financial regulations, fugi9 may require identity verification (KYC) before processing transactions above a certain threshold. The following documents are typically requested:

  • A copy of your national ID card or passport
  • A recent selfie or live photo
  • A utility bill or bank statement as proof of address (dated within the last 3 months)
  • Proof of Payment Method Ownership

Completing KYC verification unlocks higher withdrawal limits and increases the security of your account. This process is in place for your own protection.

Your account password and login credentials are strictly personal. Sharing or disclosing them to anyone else is prohibited. The account holder is fully responsible for all activity that occurs on their account.

3
Deposits, Withdrawals & Financial Transactions

All transactions on fugi9 are conducted in Bangladeshi Taka (BDT). For crypto payments, USDT is used and converted at the prevailing exchange rate. Deposited funds are generally credited to your wallet within a few minutes.

Withdrawal Rules

  • Withdrawals can only be processed to the same payment method used for the original deposit, in line with anti-money laundering requirements.
  • KYC verification may need to be completed before your first withdrawal.
  • Minimum withdrawal: ৳200 via bKash & Nagad, ৳500 via bank transfer.
  • The daily withdrawal limit for standard members is ৳50,000. Different limits apply for VIP members.
  • fugi9 may place a hold on withdrawals during an investigation if fraudulent activity is suspected.

Deposits funded from a payment method belonging to someone else are not acceptable. Such transactions will be reversed and the account may be subject to investigation.

Fugi9 does not charge any withdrawal fees for its own operational costs. However, payment gateway or bank fees, where applicable, may be levied by the respective gateway.

4
Bonuses, Promotions & Tournaments

Each bonus and promotion on fugi9 has its own terms, which are outlined on the respective offer page. The general rules are discussed here.

Wagering Requirements

Bonus funds cannot be withdrawn directly — they become withdrawable only after completing the required wagering. Wagering requirements are typically between 15x and 30x the bonus amount and are specified individually for each offer.

  • Bonuses can only be used on designated games — not all games may be eligible for bonus play.
  • A maximum bet amount may be enforced while a bonus is active.
  • Multiple bonuses cannot be activated simultaneously unless the offer explicitly states otherwise.
  • Bonuses are valid for a limited time — any bonus not used within the specified period will expire.
  • If fugi9 finds evidence of bonus abuse, it reserves the right to void the bonus and any associated winnings.

To view fugi9's latest bonus offers, head to the "Latest Promotions" page — each offer's full terms are listed there in Bangla.

5
Betting Rules & Game Regulations

Separate rules apply to Sports Betting, Live Casino, slots, fishing, and other games on fugi9. It is the user's responsibility to read the relevant rules before starting any game or placing any bet.

  • Once a bet is confirmed, it generally cannot be changed or cancelled — except in certain specific circumstances.
  • If any game or bet is affected by a technical issue, fugi9 will make the final call — the bet may be voided or replayed.
  • If a Sports Betting event is cancelled or postponed, bets will be settled in accordance with the applicable rules.
  • fugi9 reserves the right to void any bet where an obvious error in the published odds has occurred.
  • If a live bet is affected by network latency, it will be settled in accordance with fugi9's rules.

The RNG (Random Number Generator) used across all fugi9 games is regularly audited by an independent third party. Game outcomes are entirely unbiased and cannot be predetermined.

6
Prohibited Activities & Anti-Fraud Policy

Fugi9 places fair and honest play above all else. The following activities are strictly prohibited and will result in permanent account closure if detected:

  • Creating multiple accounts to abuse bonuses
  • Operating games using software, bots, or automation tools
  • Depositing via money laundering or funds derived from illegal activity
  • Deliberately exploiting platform glitches or technical errors for personal gain
  • Attempting to access or hack another member's account
  • Threatening or intimidating fugi9 staff
  • Registering under a false identity or providing misleading information

If fraudulent activity is suspected, fugi9 may withhold the relevant winnings until the investigation is complete. If misconduct is established, all associated bonuses and winnings will be voided.

7
Privacy & Data Protection

Fugi9 treats the privacy of your personal information with the utmost importance. Any information you provide is used solely for account management, transaction processing, and regulatory compliance.

  • Your information is never sold to third parties for advertising purposes.
  • We may be required to share information with authorities to comply with legal obligations.
  • All data is secured with AES-256 encryption and stored in accordance with ISO 27001 standards.
  • You may request a copy of your personal data — just get in touch with our support team.

For our full data policy, please visit our Privacy Policy Read the page.

8
Account Closure & Self-Exclusion

Fugi9 reserves the right to close any account at its own discretion without prior notice if a breach of the rules is found. However, no account will be closed without legitimate grounds.

If you wish to close your account yourself

You can close your account at any time. Simply submit a request via support chat or email, and it will be processed within 24 hours. Please withdraw any remaining balance before closing your account.

  • You may take a cooling-off period of 30, 60, or 90 days for a temporary break.
  • Permanent self-exclusion is also available — please note that reactivating your account afterward will not be straightforward.
  • Attempting to open a new account while a self-exclusion is active is a violation of the rules.

To learn more about our responsible gaming tools, visit our Responsible Gaming Go to page.

9
Limitation of Liability & Dispute Resolution

Fugi9 provides its services on an "as-is" basis. fugi9 is not liable for losses arising from internet outages, server maintenance, or other technical issues, though every effort is made to resolve problems as quickly as possible.

  • Any complaints regarding a game or bet must be submitted to support within 72 hours.
  • In the event of a dispute, you should first attempt to resolve it with the support team.
  • If an issue cannot be resolved through our support team, you may follow the dispute resolution process of fugi9's licensor, Curacao eGaming.
  • fugi9's maximum liability shall under no circumstances exceed the value of the transaction in question.
10
Terms & Conditions — Changes and Updates

Fugi9 may update these Terms & Conditions, in part or in full, at any time. For significant changes, users will be notified by email or via an in-platform notification.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. Visit this page regularly to stay informed about any updates.

You can check the "Last Updated" date at the top of the page to see whether the Terms & Conditions have changed.

Core Commitments

What fugi9 Guarantees

Beyond the terms, there are commitments we always stand by

Transparent Terms
fugi9 has no hidden terms. Every bonus and every rule is written out clearly. If anything is unclear, ask support — we are always ready to explain.
Fund Protection
Your deposited funds are held separately from fugi9's operational funds. This means your money stays safe regardless of the company's circumstances.
Fair Game Outcomes
All games on fugi9 use third-party audited RNG systems. Every outcome is completely random — there is no possibility of manipulation.
Fast Payments
Winnings should never be kept waiting — that's a core principle at fugi9. Payouts typically reach your bKash or Nagad account within 2–5 minutes. If there's a delay for any reason, please contact support.
24/7 Bangla Support
If you have any questions about the Terms & Conditions or anything else, you can chat with us in Bangla via live chat at any time of day or night. We typically respond within 2 minutes.
Responsible Gaming Tools
Deposit limits, cooling-off periods, and self-exclusion are tools always available to members. Responsible gaming is at the heart of what fugi9 stands for.
FAQs

Everything You Want to Know About the Terms & Conditions

Yes, fugi9 has a mobile app for both Android and iOS. Android users can download the .apk file directly from the "Download" page on fugi9's website — not from the Google Play Store, as gaming apps face restrictions under store policies. iOS users can install the app via the App Store or a direct link. On Android, you may need to enable "Install apps from unknown sources" in your phone's settings. If you run into any trouble during installation, a detailed guide is available on the "Download" page, or you can reach out via live chat.

There are several reasons an account may be locked — repeated incorrect password attempts, detection of suspicious activity, or a security verification requirement. First, try resetting your password by clicking the "Forgot Password?" option on the login page and sending an OTP to your registered mobile number. If that does not work, or if the account was locked for security reasons, contact the support team directly via live chat or email. Once your identity is verified, the account is typically reinstated within 24 hours. Following this process is essential for your account's security.

Legal Information

These Terms & Conditions form the legal basis of your relationship with fugi9. Our Privacy Policy and Responsible Gaming page is also considered part of these Terms & Conditions. Use of fugi9 by anyone under the age of 18 is strictly prohibited.

Join fugi9

Done reading? Register now and start playing

Register with fugi9, claim your welcome bonus, and enjoy access to over 1,200 games — fully available in Bengali.

Free Registration Download App

Terms apply. 18+ only. Please gamble responsibly.

বাংলা